In accordance with the Article 6 of the Act on Provision of Tourism Services and Article 10 (3) of the Consumer Protection Act we hereby inform our customers that a written complaint regarding the quality of our services may be submitted in the following way:
– via post: Tourist agency Almissa-Larus d.o.o., Punta 6, 21310 Omiš
– via e-mail: email@example.com
– via telefax: 00385 (0)21 864 596
– in person in our office: Vukovarska 7, 21310 Omiš
A replay to your complaint will be provided within 15 days of the day the complaint was recived.
When filing a complaint please state:
Name and address where the answer should be sent.
The above data will be used for the processing of the complaint and will not be used for any other purposes.